(Energy Efficiency and Conservation Authority) required a browser based tool to
enable them to establish what level of competence staff have using desktop products.
The results enabled EECA to provide targeted training and make staff less reliant
on the help desk for everyday tasks.
In the first instance
the tool was to be used for current staff, to be followed by a training project
which addresses the identified training needs. On an ongoing basis the tool would
be used during the induction process, to identify and address any skill gaps new
staff members have.
This site is driven by a an access
database, which can be accessed to print out a number of reports as required.